Information We Collect
1.1. Personal Information:
We may collect personal information that you voluntarily provide to us, such as your name, email address, postal address, phone number, and other contact details, when you interact with our website, subscribe to our newsletter, or make a purchase.
1.2. Usage Data:
We may also collect non-personal information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, pages visited, and other usage details.
Use of Information
2.1. Personal Information:
We may use the personal information you provide to us for the following purposes:
- To process and fulfil your orders, including sending you product updates, delivery notifications, and invoices.
- To communicate with you and respond to your inquiries, requests, or comments.
- To send you marketing and promotional materials, including newsletters, special offers, and updates about our products and services.
- To personalise your experience on our website and improve our products and services.
2.2. Usage Data:
We may use non-personal information, such as cookies and usage data, to analyse trends, administer the website, track users' movements, and gather demographic information. This information helps us understand how visitors interact with our website, allowing us to enhance user experience and improve our offerings.
Disclosure of Information
3.1. Third-Party Service Providers:
We may engage third-party service providers to perform various functions on our behalf, such as payment processing, shipping, analytics, marketing, and customer support. These service providers have access to personal information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of your information.
3.2. Legal Requirements:
We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.
We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
Our website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us immediately so that we can remove the information.